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People join Playlab through two paths. An org-level invitation adds someone to your organization itself — use it for co-admins, Learning Partners, and members you’ll assign to spaces later. A space invitation places someone in a specific class or team. Pick the path that matches what you’re trying to do.

Invite users to your organization

This path adds people to the organization itself, before placing them in any specific space. Use it for co-admins, Learning Partners, and members who’ll be assigned to spaces later.

Walkthrough: inviting users to your organization.

Go to the org Members tab

From the org dashboard, click Members. You see current org members along with the Add Members and Create Invite Link buttons.

Click Add Members or Create Invite Link

Add Members sends direct email invitations. Create Invite Link generates a shareable link anyone can use to join.

Set the permission

Pick the role new members should have at the org level. Most start as Viewers; coaches or co-leads might be Owners.

Send or share

For Add Members, paste the email list and click Add Members. For Create Invite Link, copy the link and share it through email or your communication channel.
Pre-assign spaces and groups. When you set up an organization invitation, you can choose the spaces and groups each new member should join. They’re placed in those spaces automatically on their first sign-in — no separate space invite to send afterward.
For org-level role assignments, see Org permissions and roles.

Add members to a space

Spaces hold members and apps. There are three ways to add a member to one: search and add someone who is already in your organization, paste a list of emails to send invites, or share an invite link.

Walkthrough: the three ways to add members to a space.

Permissions matterRoles you assign on invitation control what members can do in the space. Choose carefully. You can change roles later right in the Members list — every member is shown together, and the role picker is inline on each row.

Space roles

A space has three roles you can assign: Owner. The space creator by default. Can do everything a Facilitator can, plus delete the space. Ownership can be transferred, and a space can have more than one Owner. Facilitator. Can manage participants and apps, view and export activity and insights, and review moderated content — everything an Owner can do except delete the space. Best for co-teachers and admin support. Participant. The default role for invited people. Can use the apps shared in the space and (depending on building permissions) may be able to build their own. See Space building permissions. For the full role-to-permission matrix, see Space roles and permissions. For org-level roles that span spaces, see Org permissions and roles.

Choosing the right method

Best practices

Choose the right scope. Invite at the org level when someone needs access that spans spaces — co-admins, Learning Partners, or members you’ll assign to multiple classes later. Invite at the space level when someone only needs a specific class or team; it keeps activity and visibility scoped to that one space. Pick the space method that fits. Use org search for a colleague who already has an account in your org — it’s instant and skips the email round-trip. Use email invites for a class roster from a student information system. Use the invite link for after-school or club settings where attendance is fluid. Set the default permission low. It’s easier to upgrade a Participant to a Facilitator than to walk back excessive access. Set invite links to Participant; invite anyone who needs Facilitator access directly with that role. Revisit roles each term. Coaches who were active last year may not need access this year. Document who has Owner access to your org, and review it twice a year to catch stale assignments.

Key points

  • Two scopes: invite someone to the whole organization, or add them to a specific space
  • Each scope supports direct email invites and shareable invite links
  • Roles set on invitation control what people can do; change them anytime

FAQ

Use Create Invite Link. Set the permission to Member and share the link. People join as they sign up.
The invite still goes out. The recipient creates an account when they click the invite, then lands in the space.
Yes. Each space tracks its own membership. The same person can be a Participant in one space and a Facilitator in another.
Open the Members tab, find the person, and click Remove. They lose access immediately. Their conversation history stays in the space’s activity log.
From the Members tab, select multiple members with checkboxes and click Remove. Useful for end-of-semester cleanups.
Yes. The Members tab shows how each person was added (org search, email invite, or invite link) and the last-active date next to each member.
Only if their space permissions include “share apps outside the space” and your org allows it. By default, members cannot invite others. See Space building permissions.
Org-level Owner status grants visibility into every space. A space role (Owner, Facilitator, or Participant) applies only inside that space. The two are independent — a space Owner is not automatically an organization Owner.
The apps stay with their original owner. Removing a person from a space doesn’t transfer or delete what they built. Removing someone from the org removes them from all its spaces; their apps and activity stay in place for the app’s owner or an organization Owner.
For SSO orgs, users reset through their identity provider (Google, Microsoft, Clever). For email accounts, the sign-in screen has a Forgot Password link.
Yes. A Playlab account can be invited into more than one organization. Each org controls what they see when they’re inside it.
Partner orgs have generous limits. Most schools and districts don’t hit them. If you do, your Learning Partner can request more.

Last updated: 06-26-2026 Contact us at [email protected]