What’s in the Collection insights view
Open a Collection you own and go to the Insights tab. The view organizes data into three sections.Adoption
How many recipient orgs have added the Collection to at least one workspace, and how that number has changed over time.App-level usage
For each app in the Collection: total sessions, active recipient orgs, and a sparkline of activity over the last 30 days. Click any app to drill into a per-app view.Recipient breakdown
A list of recipient orgs with high-level usage stats per org (sessions, active apps, last activity date). You see which orgs are using the Collection actively, which are dormant, and which never adopted.Questions the dashboard answers
A few patterns that come up often: Is this Collection landing? Adoption count and the trendline tell you whether new orgs are picking it up. A flat or declining trend is a signal to revisit your distribution channel or the Collection itself. Which apps are working? App-level usage shows which apps in the Collection get sessions and which sit unused. An app with zero sessions in 30 days is a candidate for removal or rework. Which orgs need follow-up? The recipient breakdown highlights orgs that added the Collection but never used it. A short check-in often unlocks adoption. What pace is realistic? Comparing usage across recipient orgs gives you a benchmark for what to expect. Outliers in either direction are worth investigating.Filters
Filter the dashboard by:- Date range. Last 7, 14, 30, 90 days, or custom
- App. Show usage for one app at a time
- Recipient org. Drill into a single org’s usage of the Collection
Exporting data
The Insights view has an Export button that downloads the visible data as CSV. Useful for partnership reports, board updates, or longer-form analysis. JSON export is available for org admins who want to feed Collection data into a partner dashboard or analytics pipeline.What you do not see
Collection insights respects recipient org privacy:- No individual conversations. You see session counts, not transcripts.
- No member names or emails. Recipient orgs see their own members; you see only org-level totals.
- No flagged messages. Flags surface inside the recipient org’s own monitoring view.
- No cross-recipient comparisons by name. Recipient identities are visible to you (you shared with them), but you cannot compare individual members across orgs.
App-level insights
Per-app insights with goal tracking, conversation analysis, and engagement metrics are available on the App-level insights for builders page. Use it alongside the Collection-level dashboard for the fullest picture.Key points
- Track adoption, per-app usage, and which recipient orgs are active
- You see aggregate data; recipient privacy is preserved
- Export to CSV for partnership reports
FAQ
When does the data refresh?
When does the data refresh?
Aggregate counts update within a few minutes of new sessions. Trendlines update daily.
Can I see which specific teacher uses the Collection most?
Can I see which specific teacher uses the Collection most?
No. Recipient privacy is preserved. You see usage at the org level. The recipient org’s admins can see their own teacher-level breakdown.
What counts as a session?
What counts as a session?
A conversation that includes at least one user message and one app response. Empty sessions and aborted attempts do not count.
What if a recipient org has many workspaces using the Collection?
What if a recipient org has many workspaces using the Collection?
Workspace counts roll up to the org level in your view. Multiple workspaces in one recipient org show as one line in the recipient breakdown.
Do recipient orgs see the same insights?
Do recipient orgs see the same insights?
No. Recipient orgs see their own usage of the apps in their own dashboards. Cross-org aggregation is for the Collection owner only.
Last updated: 06-01-2026 Contact us at [email protected]