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The Organization Insights page has a page-level Export button that downloads your org’s usage data as a ZIP of CSV files. The export mirrors exactly what you see on the page for the date range you’ve selected, so the numbers in the CSVs match the numbers on screen.
The Organization Insights page showing date-range chips (7d, 30d, 90d, and a custom range), a blue Export button top right, summary cards for Apps used, Active members, Logged-in sessions, and Members needing attention, and tables for Workspaces and Top apps.

The Organization Insights page. Pick a date range with the chips at the top, then click Export (top right) to download the data as CSVs.

Who can export

The Export button is available to organization Owners who can view the Insights page. It uses the same access as the Insights page itself — if you can see Insights, you can export it. People in a workspace don’t see the org-level Export; they use the workspace Activity view for their own scope.

How to export

1

Open Organization Insights

Go to your organization and open the Insights tab.
2

Choose a date range

Use the 7d, 30d, or 90d chips at the top, or set a custom range. Everything in the export — the summary numbers, the workspaces, and the top apps — reflects this range.
3

Click Export

Select Export in the top right. A ZIP file downloads to your computer.
4

Open the CSVs

Unzip the file to find three CSVs. Open any of them in a spreadsheet app such as Numbers, Excel, or Google Sheets.

What’s in the ZIP

The download is a single ZIP named for your org and date range — for example, acme-org-organization-insights-2026-04-26-to-2026-05-25.zip. Because the dates are baked into the filename, re-running the export for a different range gives you a new file instead of overwriting the last one.
A Finder window for the unzipped organization-insights export folder containing three CSV files named summary, top-apps, and workspaces, each ending in the export's start and end dates.

The unzipped export: three CSVs — summary, top apps, and workspaces — each stamped with the same date range as the ZIP.

summary.csv

A simple Metric / Value table of the org-wide numbers from the summary cards: apps used, total apps, active members, total members, active-member percentage, logged-in and anonymous sessions, and the count of members with three or more flags.
A summary CSV opened in a viewer with two columns, Metric and Value: Apps used 5, Apps total 62, Active members 4, Total members 7, Active members percent 57, Logged-in sessions 12, Anonymous sessions 1, Members with 3-plus flags 0.

summary.csv: the org-wide headline numbers as Metric and Value pairs.

workspaces.csv

One row per workspace, with Workspace ID, Workspace Name, Members, Total Sessions, and Apps Used — the data behind the Workspaces table on the page.
A workspaces CSV opened in a viewer with columns Workspace ID, Workspace Name, Members, Total Sessions, and Apps Used, listing Test workspace 6 and Third Workspace.

workspaces.csv: one row per workspace with members, total sessions, and apps used.

top-apps.csv

One row per app, with App ID, App Name, Creator ID, Creator Name, Total Sessions, Logged-in Sessions, Anonymous Sessions, and Active Users — the data behind the Top apps table, including the IDs and creator details that the on-screen table abbreviates.
A top-apps CSV opened in a viewer with columns App ID, App Name, Creator ID, Creator Name, Total Sessions, Logged-in Sessions, Anonymous Sessions, and Active Users, listing several published and facilitator apps.

top-apps.csv: one row per app with creator, session counts, and active users.

The workspaces and top-apps files are capped at 5,000 rows each. For organizations larger than that, narrow the date range to keep each export within the limit.

Key points

  • One Export button on the Organization Insights page downloads a ZIP of CSVs
  • The export reflects the date range you have selected (7d, 30d, 90d, or custom)
  • The ZIP contains three files: summary, workspaces, and top apps
  • Available to organization Owners with access to the Insights page

FAQ

Yes. The CSVs are generated from the same data and the same date range as the page, so the summary numbers line up with the cards and the tables match the Workspaces and Top apps lists.
A ZIP file containing three CSVs (summary, workspaces, top apps). CSV opens in any spreadsheet app — Numbers, Excel, or Google Sheets.
Yes. Set the range with the 7d / 30d / 90d chips or a custom range before clicking Export. The dates are written into the filenames, so exports for different ranges don’t collide.
Organization Owners with access to the Insights page. It uses the same permission as the Insights page itself — there’s no separate export permission.
The workspaces and top-apps files are capped at 5,000 rows each. If your org is larger, export a narrower date range.
This is the org-wide Insights export (summary, workspaces, top apps as CSVs). The workspace Activity view exports conversation-level activity as JSON for a single workspace. Use Insights for org-wide trends and the workspace export for detailed session review.

Last updated: 06-26-2026 Contact us at [email protected]