> ## Documentation Index
> Fetch the complete documentation index at: https://learn.playlab.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Exporting activity data

> Export your Organization Insights — usage summary, workspaces, and top apps — as a ZIP of CSVs for the date range you're viewing.

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  <span className="pl-badge pl-badge--new">New</span>
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The Organization Insights page has a page-level **Export** button that downloads your org's usage data as a ZIP of CSV files. The export mirrors exactly what you see on the page for the date range you've selected, so the numbers in the CSVs match the numbers on screen.

<Frame caption="The Organization Insights page. Pick a date range with the chips at the top, then click Export (top right) to download the data as CSVs.">
  <img src="https://mintcdn.com/playlabai/N_qf0YRGPeXGUWqu/images/v2/organalytics.png?fit=max&auto=format&n=N_qf0YRGPeXGUWqu&q=85&s=29f280ae29773b135bb9fdf1e17bd560" alt="The Organization Insights page showing date-range chips (7d, 30d, 90d, and a custom range), a blue Export button top right, summary cards for Apps used, Active members, Logged-in sessions, and Members needing attention, and tables for Workspaces and Top apps." width="2838" height="1454" data-path="images/v2/organalytics.png" />
</Frame>

## Who can export

The Export button is available to **organization Owners** who can view the Insights page. It uses the same access as the Insights page itself — if you can see Insights, you can export it. People in a workspace don't see the org-level Export; they use the [workspace Activity view](/getstarted/Reviewing%20Activity) for their own scope.

## How to export

<Steps>
  <Step title="Open Organization Insights">
    Go to your organization and open the **Insights** tab.
  </Step>

  <Step title="Choose a date range">
    Use the **7d**, **30d**, or **90d** chips at the top, or set a custom range. Everything in the export — the summary numbers, the workspaces, and the top apps — reflects this range.
  </Step>

  <Step title="Click Export">
    Select **Export** in the top right. A ZIP file downloads to your computer.
  </Step>

  <Step title="Open the CSVs">
    Unzip the file to find three CSVs. Open any of them in a spreadsheet app such as Numbers, Excel, or Google Sheets.
  </Step>
</Steps>

## What's in the ZIP

The download is a single ZIP named for your org and date range — for example, `acme-org-organization-insights-2026-04-26-to-2026-05-25.zip`. Because the dates are baked into the filename, re-running the export for a different range gives you a new file instead of overwriting the last one.

<Frame caption="The unzipped export: three CSVs — summary, top apps, and workspaces — each stamped with the same date range as the ZIP.">
  <img src="https://mintcdn.com/playlabai/N_qf0YRGPeXGUWqu/images/v2/csvexport.png?fit=max&auto=format&n=N_qf0YRGPeXGUWqu&q=85&s=105af1f046d8e1fc57592c735fd732c5" alt="A Finder window for the unzipped organization-insights export folder containing three CSV files named summary, top-apps, and workspaces, each ending in the export's start and end dates." width="2660" height="872" data-path="images/v2/csvexport.png" />
</Frame>

### summary.csv

A simple **Metric / Value** table of the org-wide numbers from the summary cards: apps used, total apps, active members, total members, active-member percentage, logged-in and anonymous sessions, and the count of members with three or more flags.

<Frame caption="summary.csv: the org-wide headline numbers as Metric and Value pairs.">
  <img src="https://mintcdn.com/playlabai/LAnMv7XIv6fYKHyM/images/v2/summarycard.png?fit=max&auto=format&n=LAnMv7XIv6fYKHyM&q=85&s=8d4c89ead064c67e77f9aa0c9ebeb292" alt="A summary CSV opened in a viewer with two columns, Metric and Value: Apps used 5, Apps total 62, Active members 4, Total members 7, Active members percent 57, Logged-in sessions 12, Anonymous sessions 1, Members with 3-plus flags 0." width="772" height="576" data-path="images/v2/summarycard.png" />
</Frame>

### workspaces.csv

One row per workspace, with **Workspace ID**, **Workspace Name**, **Members**, **Total Sessions**, and **Apps Used** — the data behind the Workspaces table on the page.

<Frame caption="workspaces.csv: one row per workspace with members, total sessions, and apps used.">
  <img src="https://mintcdn.com/playlabai/LAnMv7XIv6fYKHyM/images/v2/workspacetablecsv.png?fit=max&auto=format&n=LAnMv7XIv6fYKHyM&q=85&s=4a6c43d5ba6659909ed209e3fd273d1f" alt="A workspaces CSV opened in a viewer with columns Workspace ID, Workspace Name, Members, Total Sessions, and Apps Used, listing Test workspace 6 and Third Workspace." width="1184" height="520" data-path="images/v2/workspacetablecsv.png" />
</Frame>

### top-apps.csv

One row per app, with **App ID**, **App Name**, **Creator ID**, **Creator Name**, **Total Sessions**, **Logged-in Sessions**, **Anonymous Sessions**, and **Active Users** — the data behind the Top apps table, including the IDs and creator details that the on-screen table abbreviates.

<Frame caption="top-apps.csv: one row per app with creator, session counts, and active users.">
  <img src="https://mintcdn.com/playlabai/LAnMv7XIv6fYKHyM/images/v2/topappstablecsv.png?fit=max&auto=format&n=LAnMv7XIv6fYKHyM&q=85&s=8fbb37e0e0ee0f780c62ab434617b1f3" alt="A top-apps CSV opened in a viewer with columns App ID, App Name, Creator ID, Creator Name, Total Sessions, Logged-in Sessions, Anonymous Sessions, and Active Users, listing several published and facilitator apps." width="2202" height="496" data-path="images/v2/topappstablecsv.png" />
</Frame>

<Note>
  The workspaces and top-apps files are capped at **5,000 rows** each. For organizations larger than that, narrow the date range to keep each export within the limit.
</Note>

## Key points

<Info>
  * One **Export** button on the Organization Insights page downloads a ZIP of CSVs
  * The export reflects the **date range** you have selected (7d, 30d, 90d, or custom)
  * The ZIP contains three files: **summary**, **workspaces**, and **top apps**
  * Available to **organization Owners** with access to the Insights page
</Info>

## FAQ

<AccordionGroup>
  <Accordion title="Does the export match what I see on the page?">
    Yes. The CSVs are generated from the same data and the same date range as the page, so the summary numbers line up with the cards and the tables match the Workspaces and Top apps lists.
  </Accordion>

  <Accordion title="What format is the export?">
    A ZIP file containing three CSVs (summary, workspaces, top apps). CSV opens in any spreadsheet app — Numbers, Excel, or Google Sheets.
  </Accordion>

  <Accordion title="Can I change the date range?">
    Yes. Set the range with the 7d / 30d / 90d chips or a custom range before clicking Export. The dates are written into the filenames, so exports for different ranges don't collide.
  </Accordion>

  <Accordion title="Who can use the Export button?">
    Organization Owners with access to the Insights page. It uses the same permission as the Insights page itself — there's no separate export permission.
  </Accordion>

  <Accordion title="Is there a row limit?">
    The workspaces and top-apps files are capped at 5,000 rows each. If your org is larger, export a narrower date range.
  </Accordion>

  <Accordion title="How is this different from the workspace activity export?">
    This is the org-wide Insights export (summary, workspaces, top apps as CSVs). The [workspace Activity view](/getstarted/Reviewing%20Activity) exports conversation-level activity as JSON for a single workspace. Use Insights for org-wide trends and the workspace export for detailed session review.
  </Accordion>
</AccordionGroup>

***

Last updated: 06-26-2026

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